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To that end, we’re teaming up with RALIANCE, a national partnership dedicated to ending sexual violence in one generation, to establish RALIANCE Business: a new resource center that will be dedicated to helping public and private sector leaders adopt consistent, evidence-based standards and strategies to improve how they measure, respond to, and prevent sexual violence that may occur in the workplace or within business operations. We’ve also pioneered many industry-leading safety features such as continuous background screenings of drivers, a 911 emergency button in the app and our RideCheck feature. But we do know that every form of transportation is impacted by these issues. The 2020 Safety Report also places an increased focus on Uber ATG’s progress in organizational safety — central to which is our instantiation of … If we want to end sexual violence in one generation, we need more data, and more companies willing to step up and be accountable.”, —Ebony Tucker, Executive Director, RALIANCE, “As an advocate who has been working in the movement to end sexual violence for the past 20 years, I welcome this unprecedented report. It’s difficult to make direct comparisons because organizations don’t proactively report like this. We’re pleased that Uber has not only voluntarily taken this step, but is also partnering with us to establish RALIANCE Business, a resource center that can help companies and organizations measure, respond to, and prevent sexual violence. But we do know that every form of transportation is impacted by these issues. In addition, Uber rescreens drivers every year¹ and uses technology to look for issues in between. Get help with your Uber account, a recent trip, or browse through frequently asked questions. 79 percent said safety is a factor in deciding between the two. We want companies to be able to use this information to protect their customers. All potential safety-related reports are Uber has taken a data-driven and transparent approach that will help provide a deeper understanding of road safety and how cities move.”, —Jonathan Adkins, Executive Director, Governors Highway Safety Association. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report (source). that we are sharing with you, the public, today. Almost all of them — 92% — were riders. • 0.0003% of trips had a report of a critical safety incident,1 which are the incidents referenced in this report. Uber has disclosed that 3,000 sexual assaults were reported on its U.S. rides last year, the first time it has revealed the scale of the safety problem that exists at ride-hailing companies. As someone who has prosecuted sex crimes and worked on these issues for more than 25 years, I can tell you that a new approach is sorely needed. , leaders in sexual violence awareness and prevention, to create a resource center that will help companies adopt consistent, fact-based standards and strategies and improve how they respond to, prevent, and publicly report on sexual violence. Photograph by Josh Edelson/AFP via Getty Images Uber Technologies … This form is for people without Uber accounts to report serious incidents about a driver or vehicle on the Uber platform, such as: - Car accidents - Unsafe driving - Verbal or physical altercations - Inappropriate physical contact If you have an Uber account and requested the trip, please select your issue from the list below. It was clear from this conversation that successfully achieving that mission required a deeper understanding of the toughest issues we face as a company, listening to the specific concerns and experiences shared by drivers and riders, and a close examination of how our technology could help us keep people safe. Uber’s US Safety Report includes information about Uber’s actions on safety, as well as data on the most serious safety incidents reported on our ridesharing platform in 2017 and 2018. Before anyone can drive with Uber, they must undergo a multi-step safety screen, including being checked for driving violations, impaired driving, violent crime, and other checks. Uber Says 3,045 Sexual Assaults Were Reported in U.S. We also turned to independent third-party organizations to vet our numbers and our process. But when it comes to the person behind the wheel, women riders want women drivers. But we feel it’s time for a new approach. Additionally, the return trip facility on Uber Intercity has made it a preferred option for short travels and one-day trips! less-severe safety issues such as complaints of harsh braking or a verbal argument. Uber identified five categories of sexual assault, including nonconsensual touching and kissing. Bringing this issue it into the light, counting it consistently, and publicly sharing data is a gamechanger and something we don’t see very often. Voluntarily publishing a report that discusses these difficult safety issues is not easy. To that end, we’re teaming up with RALIANCE, a national partnership dedicated to ending sexual violence in one generation, to establish. SAN FRANCISCO (AP) — Uber, as part of a long anticipated safety report, revealed that more than 3,000 sexual assaults were reported during its U.S. rides in 2018.. That figure includes 235 rapes across the company’s 1.3 billion rides last year. Most companies don’t talk about issues like sexual violence because doing so risks inviting negative headlines and public criticism. We’ll use what we learned in producing the US report to guide our next steps in other places. You can do so in a variety of ways, including: in-app, via our Critical Safety Line, and on the web. That’s why, last fall, we partnered with the National Sexual Violence Resource Center and the Urban Institute to create this much-needed classification system—and we made it open source so that other companies can use it to improve safety for their own customers. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report. Confronting sexual violence requires honesty, and it’s only by shining a light on these issues that we can begin to provide clarity on something that touches every corner of society. There were 515 incidents of rape or attempted rape in 2018. That’s why we’re introducing our new Door-to-Door Safety Standard. Because intent alone is not enough, we’ve tripled the size of our safety team since 2017, with more than 300 professionals now dedicated to safety for our core rides business. Yet when collecting data for that portion of our report, we found there was no uniform industry standard for counting and categorizing those types of incidents. By sharing hard data, we can hold ourselves accountable and share best practices with other companies for the benefit of everyone. Evaluating Uber’s Safety Report. Most companies don’t talk about these hard issues, and they don’t share data about serious safety incidents that impact all companies because it can invite negative attention. In fact, they made the intentional decision to be overinclusive, capturing data by accepting every report at face value.”, —Karen Baker, CEO, National Sexual Violence Resource Center, “We are proud to have partnered with Uber on a number of road safety initiatives and are pleased to see its continued investment in this space. Of course, this is more than an “Uber thing.” Safety should never be proprietary, and it’s our intention to make an impact well beyond our own company, encouraging others to be more transparent with their data and to share best practices that can make everyone safer. : a new resource center that will be dedicated to helping public and private sector leaders adopt consistent, evidence-based standards and strategies to improve how they measure, respond to, and prevent sexual violence that may occur in the workplace or within business operations. How driver screening works Uber is now Clorox clean We want you to feel safe riding with Uber as our communities start to move again. Q: Will you soon have a report for other countries or regions around the world? Yet data on serious safety issues, especially sexual violence, is sparse and inconsistent. Data is sparse and definitions of sexual assault can vary by jurisdiction. In my driving career, with over 26,000 rides, the number of people who statistically should have assaulted me is .78 people. Uber released its first-ever safety report, chronicling all reported issues of sexual assault, homicide and fatal accidents in the U.S. in 2017 and 2018. We’re rolling out new features that allow riders to verify their driver with a secure PIN code, send a text message directly to 911 operators, and report safety incidents to Uber before their trip is even over. (CNN) — Uber released its highly-anticipated safety report on Thursday revealing, among other details, that it received 5,981 reports of sexual assault in 2017 and 2018. Because we alone cannot meet all of the safety challenges inherent in our industry, we’re already working with law enforcement officials, road safety organizations, and more than 200 gender-based violence prevention experts—including the Rape, Abuse & Incest National Network (RAINN), the National Alliance to End Sexual Violence, and the National Network to End Domestic Violence—to innovate on new approaches that will raise the bar on safety in ridesharing. In a report released Thursday, Uber voluntarily disclosed the first comprehensive review of safety issues involving its ride service. Q: What are new steps Uber will take to improve safety? So it was a watershed moment for the anti-sexual violence movement when Uber made the unprecedented decision to voluntarily publish its US Safety Report a … In 2020, Uber will expand sexual misconduct and assault education to all US drivers. Efforts like this embolden our work for a safer future. This Safety Report, the first comprehensive publication of its kind to be issued by a company, shares details on Uber’s safety progress, processes, and data related to reports of the most critical safety incidents on our platform. Uber emphasized that these incidents constituted only 0.0003% of the 2.3 billion rides during this period and said nearly all of them ended without any safety issue. to provide a dedicated survivor hotline that will provide confidential crisis support and specialized services to survivors. This was an intensive, nearly two-year effort and data integrity is really important if we want this type of reporting to have an impact. In its 84-page report, Uber said 99.9% of its rides ended without any safety reports and that the remaining 0.1% mostly detailed minor safety issues, like harsh braking. The San Francisco-based ride-hailing company voluntarily released the information, among other data, in its first-ever safety report on Thursday. But the report does not include thousands of accidents involving the Uber app — both fatal and nonfatal — that the firm knows about. This classification system will allow companies and organizations to not only track reports effectively, but to make this important data public and share best practices that make everyone safer. San Francisco (CNN Business) Uber released its highly-anticipated safety report on Thursday revealing, among other details, that it received 5,981 reports of sexual assault in 2017 and 2018. And because we have one of the best technology teams in the world focused on safety, we’ve also added new safety features like our In-App Emergency Button, more rigorous background checks that continuously look for new criminal offenses, and technology that allows us to check in with customers if we detect a potential crash or unexpected long stop during a trip. We’re constantly pushing to do more on safety. Uber has for the first time in its history released a comprehensive safety report about its rides in the US spanning the full length of 2018 and part of 2017. The safety report also revealed there were 97 fatal crashes reported in relation to the Uber app, 107 people died over the last two years in those crashes. We had a specialized team of data auditors working to measure accuracy and consistency every step of the way. Nonconsensual touching was the most prevalent type of sexual assault that occurred during or in conjunction with Uber trips during the two-year period, according to data compiled by Uber, with 1,560 reported incidents last year. Uber released its first safety report yesterday looking at two years of data and, while the practice of using ride-hailing apps is mostly safe, there are some alarming figures to be aware of. The topic was broad: how could Uber—with nearly four million trips happening every day in the US alone—become the safest ridesharing app in the world? The data in this report shows that serious safety incidents are exceedingly rare. The report says the company received nearly 6,000 reports of sexual assaults over 2017 and 2018. At that scale, we are not immune to society’s most serious safety challenges, including sexual assault. In the safety report, Uber said 464 people were raped while using its services in 2017 and 2018. While no form of transportation can ever be 100% safe, we’re continuously working to do more and do better on safety. What began that day was a 21-month effort that has included a review of hundreds of thousands of customer support requests; a complete rethink of how we categorize the most serious safety incidents that happen during Uber trips; an overhaul of how we train our support staff; and an even bigger investment in cutting-edge safety technology. This report brings hard data to bear in order to drive accountability and improve safety for Uber and the entire industry. with the National Sexual Violence Resource Center and the Urban Institute to create this much-needed classification system—and we made it open source so that other companies can use it to improve safety for their own customers. In fact, more than 99.9% of trips end with no safety issue at all. Will expand sexual misconduct and assault education to all US drivers had a team. 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