I wish there were another competitor so I could take my business elsewhere. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. Turo refused to give me my money back after knowing the battery died at no fault of mine. NEVER rent through Turo, they WILL not cover you. We received a very small discount for this error, which did not make up the difference in price from a traditional car rental company, account for my time, or most importantly make the drive safer. On sale in the UK: Now: Engine: 2894cc twin-turbo V6 petrol, 434bhp @ 5700rpm, 406lb ft @ 1800rpm: ... Porsche Macan Turbo Performance Pack (2017) review… 3-We have met many great people along the way. This made renting a car very diffult to go all the way through. I will definitely use Turo again. Though, each driver had to register their license through Turo, which is a reasonable and wise request. Our trip was great, the car was spotless and Ppe items were provided for free! After chatting back and forth for over an hour, the agent told me I would hear back over email within the day. This is a 3rd party service w a mindless customer service who doesn't own or take any responsibility .$640 for 2.2 days.Do yourself a favor and go w a real car rental company, much cheaper and at least you won't get stranded. If you are considering to host your car, think twice. It was easy to communicate with the car owner, and he was very responsive. Actually better and easier than renting a vehicle from an airport rental car agency. Their new approach to local car renting is to promote their selection of vehicles to travelers who are interested in not getting the same old boring stock sedan from a traditiona… Locating the car at our arrival, accessing the vehicle, and returning the car was very simple. Plus, the options available far exceeded the standard rental car fare. 164 Turo reviews. The car rental company advertises several safety and security measures, including liability insurance, traveler screenings, and a 24-hour emergency line, but some All rights reserved. While I was searching vehicl… Uber would be too expensive and top rental car companies are too expensive. I’ll continue to rent from Turo but I will not rent from Eric again. Bad business indeed. Also the worst part was that I trusted that the guy would show up on time and I had a meeting at 8am but ran late and it was a business meeting. It was a good experience overall. Both convenience and communication were spot on! I interviewed at Turo (London, England) in May 2018. Goodbye Airport Rental Companies. I'm so grateful it exists. We had some flight delays that caused us to be several hours late and our provider was very considerate and accommodating. A free inside look at company reviews and salaries posted anonymously by employees. This is my review of the Turo peer-to-peer car rental platform, from the owner’s perspective.. Over the last 4 months, my husband and I have managed to leverage underutilized cars in our driveway and the Turo platform to get a free Tesla Model S for our day-to-day driving. Also got the car on a low tank. This review is for the Turo customer service runaround I received. Do you agree with Turo’s star rating? Check out what 7,129 people have written so far, and share your own experience. I would have been ok if I violated some rule but ultimately I think it was a cheap way to get more money for an already overpriced car. Thank god I have a vehicle of my own. | Read 101-120 Reviews out of 8,089 It’s easy to use and provides a way better option than using the traditional rental companies. © 2021 Trustpilot A/S. On average renting out our cars, we do not have issues overall. But in its most advanced guise, a turbo trainer is a gateway into a world Best turbo trainer 2020: The best smart and direct drive trainers still in stock | Expert Reviews Skip to main content area Do you agree with Turo’s 4-star rating? Our experience with Turo was great! After discovering that I would be expected to take my car through a car wash before returning it to avoid a cleaning fee, I decided to add the post-trip cleaning add on. My host was amazing, great customer service and extremely helpful with my own car issues! I was desperate though. Business review, new plans, & exciting updates for hosts. The ride was fun and smooth. Check out what 7,828 people have written so far, and share your own experience. I’ll also be sure to read closely before accepting rentals in the future. Had to use Google and other community sites to see what information is safe and not safe. Once you submit a review, you can’t edit it. I have not paid the excessive fee and would love to have it removed. FJ was clean and ready to go, great vehicle for snowy roads. Thank you for such a great service. It was exactly what we needed. Check out what 6,010 people have written so far, and share your own experience. They also have really nice cars and very affordable and the hosts are so nice as well. I bet some people would pay the gas pump fee. Turo.com was originally RelayRides, a ride sharing company whose goal was simply to give car owners interested in making extra money a to rent their car locally to others who didn’t have cars or who were interested in renting cars for various tasks. The customer service agent on the phone told me to re-enter my credit card information on the website. Sounds pretty straightforward, right? The Turo car owner even dropped the car for me at the airport saving the hassle of the shuttle and long lines and the upsale of this and that. The process to get approved was a little complicated, but necessary in order to protect the car owner and the renter. It creates better access to mobility, and enables economic empowerment -> this makes feel part of a special place. Once a trip has ended, you have 10 days to rate the trip and write a review. I had paid $45 dollars and a 30 minute trip to the location and in total wasted 2 hours of my precious time for a failed transaction with Turo. The car was clean and drove nicely. Long story short I got the car late 1 hr and 1/2 then I get the car and it’s all dirty and the seats are sticky in some spots. Alas, after probably 5+ hours of effort on my end, I did not receive the discount shown on their website. | Read 41-60 Reviews out of 6,010 Kinetic Rock and Roll – Best Smart Trainer Kinetic Rock and Roll Smart Trainer. Do you agree with Turo’s star rating? Would do it again for sue, This is the most racist site ever cater to whites terrible experience I saved the lies and the proof of how bad turo is my lawyer is working on it. Turo charged me $260 in misc fees when the battery died on the car I rented. Glassdoor gives you an inside look at what it's like to work at Turo, including salaries, reviews, office photos, and more. Turo is a car sharing marketplace that allows private car owners the ability to rent out their vehicles via an online and mobile interface. If you don’t rate and review in that time, you won’t be able to do so. I will definitely plan to use them again in the future when we need to rent a car. Host status is ALL-STAR HOST. I plan to place my vehicle on this as a Host now that I'm convinced it's a great side income if you use your vehicle a lot! All rights reserved. Turo is really good and convenient. Turo is amazing! Earn extra cash by sharing it on Turo. Rebounding strongly from COVID-19 This is the Turo company profile. I received an email a couple of days later, but the response was of no help at all (just explained how I could see the charges breakdown in my account, which I already knew). If you are considering to host your car, think twice. We have had renters face scratch level incidents that got cleared through TURO, however, our latest TURO host experience after providing the evidence was not a pleasure at all. Friendly, easy to use app, and cheaper than Enterprise. Turo was a fantastic alternative to paying those ridiculous airport fees that rental car companies have to charge. If it wasn't for Turo, I'd never be able to afford to get home to see my family. Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. They response quickly and professionally. When I went to do this on their website, I discovered I was eligible for an additional 7+ day trip discount, which would give me a small refund even with the added cleaning fee. Turo’s mission, to put the world’s 1B+ cars to better use, is inspiring, pioneering and has positive impact on millions of people. The process took 2 weeks. Do you agree with Turo’s 4-star rating? I could've went with a rental company. Turo: the company that lets you rent your personal car out for money. There needs to be more clear instructions between what information is allowed to show a host and how much of that info. Once the turbo trainer was only resorted to in the worst of winter conditions or for pre-race warm-ups. Turo made it easy for me to rent a vehicle in my neighborhood. Then charging you for the gas that comes out of that pump.Turo: "Hey everyone, come use my business but, pay me first you jack***es." We make reviews visible: 1. once the 10-day window has closed OR 2. when both parties have posted their feedback A free inside look at company reviews and salaries posted anonymously by employees. Well, once we were in icy driving conditions in Colorado, we discovered the car was actually a front-wheel drive car by asking the host for any tricks to get the 4-wheel drive to work. Bad business indeed. 2-The app/web interface is easy to use. It was every thing I wanted for my first Turo car share experience! Here are some of the key takeaways. During this most recent experience Turo customer service went above and beyond to find me a late notice rental after a same day rental was canceled. A f***ing day!!! Turo never did a proper investigation or spoke with any police to get a report and said because they couldn’t figure out who was at fault I had to pay $3,000 out of my pocket for the scratch on the rear bumper. That's 10 years folks. Would reccomend using Kash's cars through Truro again. We hung up and I tried the chat, and it wasn't working. I had an awesome experience with Turo. Not only that, but the customer service said they would only reimburse me a maximum of $50 which was almost half less of the total wasted fare I used for Uber. I was hesitant at first but after driving a Turo car for 10 days, I couldn't be happier with my decision to go with them. I saw this app in YouTube and decided to try it.I have always been hesitant of renting a car but with Turo it was smooth and simple.Very straightforward, no hidden surprises. A lot of airports that I land in, a car is then required to drive 1-3 hours to my destinations. © 2021 Trustpilot A/S. As a result we have collected a number of turbo trainer reviews and arranged them into our Best Turbo Trainer guide to help simplify the process. 651+ Turo Reviews and Complaints | Is Turo Legit or Sketchy?